Technical Support

Our support team aims to respond to all inquiries within 24-48 business hours. For urgent issues, please mark your ticket as high priority.

To help us assist you faster, please include your user ID, service details (if applicable), date/time of issue, and a clear description of the problem.

You can update your profile information, including contact details and payment methods, by logging into your ServeX account and navigating to the 'Profile Settings' section.

If a professional doesn't show up for a scheduled service, please contact our support team immediately via our dedicated support page. We will assist you in rescheduling or finding a replacement.

Yes, our support form allows you to attach relevant files such as screenshots or documents to help us understand your issue better.

For urgent issues, please submit a ticket or use our AI assistant. We prioritize critical issues to ensure prompt resolution.

After a service is completed, you will receive an email or notification to leave a review and feedback for the professional. Your feedback helps us maintain quality service.

ServeX is primarily available in major cities across Florida, including Jacksonville, Tallahassee, Miami, Fort Lauderdale, and Orlando. We are continuously expanding to new areas. Please check our homepage for the latest availability.